Our client is seeking a Technical Support Specialist to join their international team. This role offers the opportunity to work in a dynamic environment where you\'ll support internal and external stakeholders with complex technical challenges. You\'ll be part of a diverse support team that operates 24/7, playing a key role in improving product quality and customer satisfaction across global markets.
Key responsibilities include:
- Collaborating with colleagues to analyze and resolve technical and diagnostic issues
- Providing support to dealers in your assigned language region
- Communicating with a wide range of stakeholders including engineers, designers, and service teams
- Navigating technical documentation and software systems to deliver accurate solutions
- Monitoring and identifying recurring issues to contribute to structural improvements
- Logging deviations and supporting root-cause analysis
- Continuously updating and refining standard operating procedures (SOPs)
- Has a background in automotive engineering or has gained equivalent technical knowledge through hands-on experience
- Enjoys solving complex problems and can interpret detailed technical documentation
- Understands system interactions and how software applications operate
- Communicates effectively and thrives in cross-functional teamwork
- Is committed to continuous learning and self-improvement
- Is fluent in English and at least one other European language (ideally French, Italian, or Spanish)
- Speaks additional European languages? That’s a plus
- Is flexible and open to working in a rotating shift schedule
You have an excellent knowledge of English
You have a good knowledge of French
You have a good knowledge of Italian
You have a good knowledge of Spanish
We offer a solid package of compensation and benefits, plus you will enjoy:
- The opportunity to work in global and dynamic organization with highly skilled colleagues.
- A working environment that truly believes in customer success, trust, passion, performance and change.
- Regular opportunities for training and education to develop yourself continuously.
- A company restaurant.
Do you see yourself in this description?
Mail us your CV at gent.office@ago.jobs or give us a call on the following number 09 223 52 50
Rather apply easy and fast? Apply online via this job ad.
Looking forward to meet you!