Our client is looking for a Technical Support Specialist to join an international first-line support team. You’ll become part of a multicultural environment where collaboration and technical know-how come together to ensure high-quality service and customer satisfaction. The focus lies on technical diagnostics, remote problem solving, and connected vehicle technologies for trucks, buses, and marine applications.
- Assisting dealers with technical issues related to connectivity, diagnostics, and fleet management tools
- Acting as a point of contact for both internal and external customers across global markets
- Collaborating closely with stakeholders such as dealers, designers, and product engineers
- Working with advanced diagnostic platforms and technical documentation to resolve incidents
- Preventing recurring issues by analyzing market feedback and sharing knowledge internally
- Logging and processing technical insights to help improve product quality and service efficiency
- Supporting the ongoing digital transformation of the transportation and logistics industry
- Has a technical background in automotive, electronics, or related fields
- Understands connectivity systems, telematics, driver-vehicle interaction, and fleet solutions
- Has excellent analytical and problem-solving skills, especially in remote diagnostics
- Reads and interprets technical manuals and diagrams with ease
- Communicates clearly in English and at least one additional European language
- Works independently but thrives in a team setting
- Has experience in a dealer or workshop environment (a plus, not a must)
- Is flexible and willing to work in shifts, this team provides 24/7 support
You have an excellent knowledge of English
We offer a challenging job in an international environment where continuous learning and personal involvement are stimulated.
Do you see yourself in this description?
Mail us your CV at gent.office@ago.jobs or give us a call on the following number 09 223 52 50
Rather apply easy and fast? Apply online via this job ad.
Looking forward to meet you!